Case study
Spectrum Tour & TravelsSpectrum Tour & Travels sells domestic and international tour packages. The brief was a CRM built for a travel agency: leads, tour packages and quotations, bookings and invoices, an IVR system for calls, and the tools to run their website (bookings, packages, promo codes, reviews, blog and landing pages) from the same place.
A travel agency juggles enquiries, itineraries and quotes, then bookings, invoices and customer payments that arrive over weeks. Calls, the website and the office all had to land in one system, so nobody quotes a trip twice or misses a payment.
Enquiries everywhere Itineraries built by hand Quotes lost in follow-up Payments chased by memory Vendors and cash on paper Staff tasks on WhatsAppFrom the first workshop to launch day.
The software
From enquiry to booked trip in one system, with the agency’s website run from the same dashboard.
One visual language across every product, built on the client’s own brand colours and type.
Spectrum CRM design system: colours, typography and componentsLeads
+35%
more leads this month
Revenue
₹4.1L
revenue tracked this month
Tours
29
trips in the next 30 days
Payments
47
payments tracked to the rupee
Your turn
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